Customer Reviews

Was a lovely hotel..

Very pleased with this hotel choice. Excellent experience. Will return.

The reception at HSS was fantastic. There was a slight wrinkle with some construction being done, but it was handled quickly

The room was very clean, the bed comfortable, the shower had great water pressure. We paid 250 euro for two nights and that was a great deal. Caution - as of early June 2018 there is street work being done outside the front of the building, LOUD, that begins at 8am weekdays. So check with the hotel as to status of that work.

We had a great time and will definitely come back!

Great stay! On a peiton and close to Blvd Saint Michelle

Superb Fabulous location/ beautifully appointed bedroom/ helpful and courteous staff We have stayed with you before and we will be returning!

Wonderful! The staff were delightful and the room perfect for my needs and the location could not be better. The bathroom was a bit small but perfectly fine to use. The refreshments in the mini-bar were great. The television offered lots of channels which were nice to have after a long day of sightseeing. The WiFi internet worked well. Thank you!

Experience was nice. we just need to make the room more spacious. Just ensure to make the cleaning time earlier by the time people arrive from their tours or work.

Awful. As soon as I reached the hotel I said to the reception I want internet and they said yes we will give it to you next morning.... nothing! Gladly I didn't prepay for this... During check in they asked for my credit card to keep 50 euros in case I would damage their property... I said better I will give you 50euros cash and you can give them to me when I check out. They agreed and guess what again!!! Scam!!!!!!!! They never returned those 50 euros when I checked out as they wanted me to forget about them and gave me only the money from the cancelled breakfast. Then after 2 days, I realized their scam and I contacted them by phone and email to put the money (50euros) in my account but they said that they cannot put the money in a bank account as they do not work this way and asked for my home address to send the money in a registered envelope. I gave my address but after 2 weeks I still wait for those damn 50euros..... Really, don't bother to book a room in this hotel..... the employees have ridiculously unprofessional attitude plus the hotel is awful. Only cleanliness was good and the location, But I was completely disappointed by everything else.

Very good, excellent and helpful reception

Very nice ccd fgt bhu

A decent hotel with a generally friendly staff. The bathrooms could use refurbishment and better cleaning, but the overall experience was positive.

Satisfactory to our liking.

Very good. Staff friendly.

We had a Very pleasant stay, location is perfect and the staf was Very helpful. Only downsidr is, i am still waiting for the reservation for downpayment to be removed from my credit card

Wonderful hotel and staff. Very good location. Terrific room on 6th floor.

Excellent overall. The only issue we experienced is that there was noise all night long which made it difficult to sleep. Even though we kept the doors closed we heard trash pick up every morning at 6:30 am- very loud. We heard everything from drunk people talking loudly, to people arguing and loud vehicles. We would suggest soundproofing the rooms. I am not a light sleeper, either.

Very nice hotel with a very friendly staff - Emilie gave us a very nice room, we came from a bad experience in another hotel and was so kind as to give us a 6th floor room which was fantastic. It meant a lot to us. We have already recommend your hotel to friends and family:)

Our experience was wonderful. Reception upon arrival was very friendly and helpful, the location was great, and front desk help and attentiveness was above and beyond expected. Restaurant recommendations were great. I would stay there again without hesitation.

Very helpful staff except for the shuttle to airport. We paid for 62 euros for taxi. No info on shuttle to airport?

Great stay in hotel - easy check in and check out. Friendly staff. Amazing location. Everything you need in the room.

I had the best vacation of my life in Paris, and the choice of location for my hotel had a great deal to do with that. The atmosphere in the surrounding streets is the most romantic in Paris, the location is very close to the Louvre and Notre Dam, and the Metro is just around the corner. I loved staying here!

I love this place, felt very comfortable and cosy, will come back soon.

The hotel was under renovation and we were not warned. By 9 AM already they were making noise at my door. No apologies were made for this.

Very good stay. Staff and accommodations very welcoming. I will be returning. One possible security issue worth pointing out. The hotel requests guests leave their room key when leaving the hotel as is normal. On return to the hotel, the key is retruned on a simple verbal request (no ID required). Doesnt this present a possible security condition?

This was the third or fourth time at the hotel. I like the location and the quality/price ratio is good. The rooms are functional and clean, the breakfast is good-not extensive but enough choice. Maybe a coffee machine would be good as filter coffee is rather old fashioned now. Two comments for improvement: 1. The guys on reception could be a bit more friendly. They are always a bit cool and cannot manage a smile, at least not in my experience. 2. The carpet in the corridor outside the room and on the stairs looks rather dirty and old. If this was cleaned or replaced it would make a big difference.

Great hotel, however under the circumstances (internal hotel re - decoration) the overall experience was good/average.

This was a great hotel right in the heart of the city. Very close to most all the main sites.

Tres bien! Amazing experience

Wonderful, except not enough space for my luggage. Did no need the round table and extra chair. Would have like another luggage rack or a rectangle table that my luggage could sit on.

Good the reception very lovely

Good. Don’t think you should do remodeling while guests are staying in rooms

Short : very much value for money. Nice helpful staff, great breakfast, super location. You are right where things happens

Superbe!! Loved the location, room, views and great staff. I stayed here 10 years ago and wanted to come back.

A good located hotel close Main things METRO REA.

Perfect location, excellent service, we will be back!

A god frindly hotel.

Tout était parfait. Merci beaucoup!

Good service good location but very expensive

Can't wait to get back. Will recommend.

This is a bueatiful city. The hotel is so good.

Great hotel in the centre of Paris. Near to all the attractions. It is clean and comfortable and even the basic room we had was of a reasonable size.

The noise from adjacent rooms is excessive. You can hear everything; mobile phone notifications, furniture being moved, people walking on the wooden floors, bathroom water noises. Far too much noise which is made worse by the wooden floors. Despite having an enjoyable stay I would not recommend your hotel for this reason.

We expected a tiny room with a tiny bath, but it was actually OK. The room was very clean, reception friendly and efficient and overall we will stay there again. The carpets in the general areas has seen better days and should be cleaned or replaced. The carpet in the lobby area on the third floor is definitely no longer acceptable

We enjoyed it very much.

Excellent and memorable le.

Good. but the room was very small,

Great breakfast and friendly staff

Nice experience in a very good place, excellent personnel , close to train/metro station and attractions. With no doubt I'll choose again this place.