Hotel Europe Saint Severin

Customer Reviews —

EVALUATION CRITERIA
Location 4.8 / 5
Room 4.2 / 5
Service 4.7 / 5
Cleanliness 4.5 / 5
Price 4.1 / 5
Breakfast 4 / 5
  • 12/10/2018 - Weilin W. 4.8/5

    The location is very convenient, and the service is warm and considerate.

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  • 12/10/2018 - Anonymous 4.4/5

    Yes plenty of good food available

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  • 12/10/2018 - Anonymous 4.4/5

    Great location and facilities

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  • 11/10/2018 - Deborah L. 4.8/5

    And 9 put if 10 . I misplaced a ring . Which wasn’t able to be located . But the place was charming and over all experience was wonderful. We would come back and maybe stay on a higher level because of street noise at night.

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  • 09/10/2018 - Anonymous 1.8/5

    Not willing to help.

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  • 08/10/2018 - Monique A. 3/5

    Pierre and Emma were quite friendly. The new employee who worked on my last night was extremely helpful with a lot of things. The lift did not work on our last night which caused us to bring our suitcases down five flights of stairs which is quite unacceptable. There should have been an emergency reaction to that

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  • 05/10/2018 - Anonymous 2.8/5

    Room very poirly equipped. No room for storage of baggage

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  • 02/10/2018 - Anonymous 4.8/5

    The room was small but lovely. Comfortable bed, good size bath. Lovely balcony. Quiet even though it faced the street. The only problem I had was my TV couldn't access English channels but Marina called someone and when he couldn't fix it she came to the room and found how to access CNN English.

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  • 22/09/2018 - Joseph c. 4.66667/5

    Low water pressure when flushing the toilet. Incomplete flushes. Not good.

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  • 20/09/2018 - Anonymous 4.16667/5

    Excellent emplacement

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  • 11/09/2018 - Anonymous 4.4/5

    We had a great stay. We loved our room's small balcony. The hotel staff were very nice.

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  • 06/09/2018 - Leo 5/5

    Great, very friendly staff, great room.

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  • 03/09/2018 - Denis 5/5

    Excellent hotel. Fantastic location, service and stuff.

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  • 30/08/2018 - Anonymous 3.16667/5

    The hotel was in a great location. However our room smelled like toilet and we could not open the door to the tarrace for fresh air. The breakfast was ok. Nothing special, one day the milk was spoiled m, the other the ham was old and smelly. The service was poor too.

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  • 28/08/2018 - Chris E. 4.8/5

    Superb location in Paris at an excellent price with great parking near by.

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  • 27/08/2018 - Marilyn M. 4.8/5

    We thoroughly enjoyed our stay at your hotel.The location was perfect everything within walking distance. The hotel staff were really friendly and extremely helpful.

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  • 26/08/2018 - Anonymous 4.5/5

    Locatiin perfect and staff very helpfull Room smelt a bit damp from bathroom!! But overall very satisfied

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  • 25/08/2018 - Anonymous 3.5/5

    Good, see comments above.

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  • 18/08/2018 - Anonymous 4.6/5

    Great location, great staff, very nice rooms.

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  • 18/08/2018 - Mrs carol pound room 6. 4.83333/5

    Excellent location clean helpful and enjoyable experience would definitely stay again, and recommend to others

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  • 14/08/2018 - Anonymous 4.66667/5

    We enjoyed our stay. The balcony overlooking the bustling Paris street made us fell like part of the cafe scene. The location is an easy walk to Notre Dame, the Louvre and the Saint Michelle metro station.

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  • 11/08/2018 - Eugenie 5/5

    I had a wonderful stay and would love to recognize the staff at the reception desk. Everyone was very helpful, knowledgeable and extremely pleasant. Thank you!

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  • 29/07/2018 - Anonymous 4.83333/5

    Wonderful stay with a great location.

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  • 25/07/2018 - Margaret M. 4.6/5

    Very nice hotel with excellent reception personnel. Location is right in the heart of the Latin Quarter, close to metro, and a short walk to Notre Dame.

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  • 23/07/2018 - Anonymous 4.83333/5

    Hotel is in a great location. Hotel interior was a bit noisy. Some of it was due to maintenance but some of the hotel guests were loud.

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  • 20/07/2018 - Beth Anne S. 5/5

    Lovely experience. Great location. Staff helpful and pleasant.

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  • 14/07/2018 - Müller 4.83333/5

    We will come again. It was a perfect Stay.

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  • 10/07/2018 - Dana 3.4/5

    I still haven't received any money that promised to return. When I checked out they take the whole cost, although earlier I had already pay money from the card. When will you return my money???

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  • 10/07/2018 - Elizio A. 4.6/5

    Excelente locativo, receptif staff and competitive tarifa. Good experience.

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  • 10/07/2018 - Erika A. 4.4/5

    Wonderful location, friendly staff, nice rooms! Great honeymoon. Only problem was they didn’t change our beds to one large bed.

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  • 04/07/2018 - Anonymous 4.33333/5

    Very pleasant.xxxxxxxxxxxx

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  • 03/07/2018 - Anonymous 4.83333/5

    Perfect location, kind and attentive staff, blissfully quiet room (albeit with awkwardly tiny shower). Absolutely would stay again.

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  • 03/07/2018 - Anonymous 4.6/5

    Best location,reception

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  • 18/06/2018 - Martin 4.2/5

    Was a lovely hotel..

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  • 18/06/2018 - Anonymous 5/5

    Very pleased with this hotel choice. Excellent experience. Will return.

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  • 15/06/2018 - Cara E. 4.6/5

    The reception at HSS was fantastic. There was a slight wrinkle with some construction being done, but it was handled quickly

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  • 07/06/2018 - Anonymous 5/5

    The room was very clean, the bed comfortable, the shower had great water pressure. We paid 250 euro for two nights and that was a great deal. Caution - as of early June 2018 there is street work being done outside the front of the building, LOUD, that begins at 8am weekdays. So check with the hotel as to status of that work.

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  • 05/06/2018 - Jessica W. 4.83333/5

    We had a great time and will definitely come back!

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  • 03/06/2018 - Anonymous 4.8/5

    Great stay! On a peiton and close to Blvd Saint Michelle

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  • 02/06/2018 - R F. 4.8/5

    Superb Fabulous location/ beautifully appointed bedroom/ helpful and courteous staff We have stayed with you before and we will be returning!

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  • 29/05/2018 - James M. 5/5

    Wonderful! The staff were delightful and the room perfect for my needs and the location could not be better. The bathroom was a bit small but perfectly fine to use. The refreshments in the mini-bar were great. The television offered lots of channels which were nice to have after a long day of sightseeing. The WiFi internet worked well. Thank you!

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  • 29/05/2018 - Reuben 4.6/5

    Experience was nice. we just need to make the room more spacious. Just ensure to make the cleaning time earlier by the time people arrive from their tours or work.

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  • 28/05/2018 - Konstantinos 2.16667/5

    Awful. As soon as I reached the hotel I said to the reception I want internet and they said yes we will give it to you next morning.... nothing! Gladly I didn't prepay for this... During check in they asked for my credit card to keep 50 euros in case I would damage their property... I said better I will give you 50euros cash and you can give them to me when I check out. They agreed and guess what again!!! Scam!!!!!!!! They never returned those 50 euros when I checked out as they wanted me to forget about them and gave me only the money from the cancelled breakfast. Then after 2 days, I realized their scam and I contacted them by phone and email to put the money (50euros) in my account but they said that they cannot put the money in a bank account as they do not work this way and asked for my home address to send the money in a registered envelope. I gave my address but after 2 weeks I still wait for those damn 50euros..... Really, don't bother to book a room in this hotel..... the employees have ridiculously unprofessional attitude plus the hotel is awful. Only cleanliness was good and the location, But I was completely disappointed by everything else.

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  • 27/05/2018 - Anonymous 4.5/5

    Very good, excellent and helpful reception

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  • 27/05/2018 - Anonymous 4.2/5

    Very nice ccd fgt bhu

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  • 23/05/2018 - Anonymous 4/5

    A decent hotel with a generally friendly staff. The bathrooms could use refurbishment and better cleaning, but the overall experience was positive.

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  • 22/05/2018 - R. M. 4.4/5

    Satisfactory to our liking.

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  • 20/05/2018 - Kathryn C. 5/5

    Very good. Staff friendly.

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  • 17/05/2018 - Rick 4.4/5

    We had a Very pleasant stay, location is perfect and the staf was Very helpful. Only downsidr is, i am still waiting for the reservation for downpayment to be removed from my credit card

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  • 15/05/2018 - Jörn L. 4.8/5

    Wonderful hotel and staff. Very good location. Terrific room on 6th floor.

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